https://indiehacker.studio/blog Guides for solo founders running several apps: analytics, support chat, feedback, bug reports and Stripe revenue. en https://indiehacker.studio/blog/what-is-web-analytics https://indiehacker.studio/blog/what-is-web-analytics Web analytics explained for founders of small sites: what it measures, how tracking works, which metrics matter and how to pick a tool without a data team. Analytics Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/what-is-cookieless-tracking https://indiehacker.studio/blog/what-is-cookieless-tracking Cookieless tracking explained: how analytics count visitors without cookies, the three main methods, what the law still covers and what you lose in accuracy. Analytics Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/website-visitor-tracking https://indiehacker.studio/blog/website-visitor-tracking Website visitor tracking for small apps: the numbers worth tracking, the methods tools use to count people, privacy rules, and a short setup with one script. Analytics Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/website-visitor-counter https://indiehacker.studio/blog/website-visitor-counter How to add a website visitor counter that counts real people: hit counters vs analytics, unique visitors, bots, live counts and a free option for your site. Analytics Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/website-chat https://indiehacker.studio/blog/website-chat Website chat for small SaaS apps: what it is, what a solo founder needs from it, how to add it in minutes and how to answer without living in the inbox. Support Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/tawk-to-alternative https://indiehacker.studio/blog/tawk-to-alternative Tawk to review: what Tawk.to is, what is free, what the add-ons cost, where it falls short for a small SaaS, and the alternatives worth trying instead. Support Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/saas-metrics https://indiehacker.studio/blog/saas-metrics The SaaS metrics that matter for a small subscription app: MRR, ARR, churn, ARPU, trials, expansion and traffic, with formulas and what each one tells you. Revenue Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/saas-churn-rate-benchmarks https://indiehacker.studio/blog/saas-churn-rate-benchmarks SaaS churn rate benchmarks by price point from ChartMogul and SaaS Capital, what counts as good churn for a small app, and how to compare your own number. Revenue Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/olark-alternative https://indiehacker.studio/blog/olark-alternative Olark pricing in 2026, what you get for $29 per agent, the new AI plan, and cheaper Olark alternatives for a small SaaS answered by one or two people. Support Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/matomo-vs-google-analytics https://indiehacker.studio/blog/matomo-vs-google-analytics Matomo analytics vs Google Analytics compared: price, hosting, data ownership, cookies and report depth, plus when a lighter tool suits a small app better. Analytics Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/mantis-bug-tracker-alternative https://indiehacker.studio/blog/mantis-bug-tracker-alternative Mantis Bug Tracker (MantisBT) for a small team: what it does well, what self-hosting costs you, lighter options, and how users should report bugs. Support Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/jira-bug-tracking-alternative https://indiehacker.studio/blog/jira-bug-tracking-alternative Jira bug tracking for a small team: when Jira is worth keeping, lighter alternatives, and how to collect user bug reports before they reach any tracker. Support Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/is-google-analytics-free https://indiehacker.studio/blog/is-google-analytics-free Is Google Analytics free? Yes, GA4 costs nothing, but retention, BigQuery exports, consent banners and setup time have real costs for small apps. Analytics Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/in-app-feedback https://indiehacker.studio/blog/in-app-feedback How to collect in-app feedback in a small SaaS: what to ask, where to put the form, how to triage it, and how to answer users when you work alone. Support Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/google-analytics-gdpr https://indiehacker.studio/blog/google-analytics-gdpr Is Google Analytics GDPR compliant? The 2022 Austrian and French rulings, the EU-US Data Privacy Framework, GA4 IP handling and consent, for small sites. Analytics Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/google-analytics-alternative https://indiehacker.studio/blog/google-analytics-alternative A Google Analytics alternative for indie apps: six simpler, cookieless tools compared on price, free plans, self-hosting and what each one is best at. Analytics Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/free-website-analytics https://indiehacker.studio/blog/free-website-analytics Free website analytics tools compared: Google Analytics, Cloudflare, GoatCounter, Matomo, Plausible, Umami and Indiehacker Studio, with limits and trade-offs. Analytics Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/clicky-analytics-alternative https://indiehacker.studio/blog/clicky-analytics-alternative Clicky analytics reviewed for indie founders: free plan limits, Pro pricing, real-time visitor logs and heatmaps, and when a different tool fits better. Analytics Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/churn-rate-vs-retention-rate https://indiehacker.studio/blog/churn-rate-vs-retention-rate Churn rate vs retention rate for SaaS: formulas, why they do not always add up to 100%, gross and net revenue retention, and which one a small app should track. Revenue Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/churn-rate-formula https://indiehacker.studio/blog/churn-rate-formula The churn rate formula for subscriptions: customer churn, revenue churn, gross and net MRR churn, with worked examples and the mistakes that skew the number. Revenue Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/churn-rate-calculator https://indiehacker.studio/blog/churn-rate-calculator Calculate churn rate by hand with six worked SaaS examples: monthly, annual, revenue, gross and net MRR churn, plus how to turn monthly churn into annual churn. Revenue Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/chat-box-for-website https://indiehacker.studio/blog/chat-box-for-website How to add a chat box to your website: where to paste the script in HTML, WordPress, Next.js or Rails, what to configure, and how to test it before going live. Support Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/bug-tracker-for-small-teams https://indiehacker.studio/blog/bug-tracker-for-small-teams How a solo founder or small team should pick a bug tracker: what it needs to hold, the main options, and how user bug reports should flow into it. Support Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/bug-reporting-tool https://indiehacker.studio/blog/bug-reporting-tool A bug reporting tool lets users report problems from the page they are on, with a screenshot, recording, browser and console errors attached for you. Support Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/best-live-chat-software https://indiehacker.studio/blog/best-live-chat-software The best live chat software for a small SaaS run by one or two people: 7 tools compared on free plans, pricing, mobile apps, AI and the limits that matter. Support Fri, 23 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/running-several-side-projects-from-one-dashboard https://indiehacker.studio/blog/running-several-side-projects-from-one-dashboard How indie hackers can run several side projects without drowning in tools: shared setup, one inbox, one dashboard and a weekly review of every app. Indie hacking Thu, 22 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/how-to-calculate-mrr-from-stripe https://indiehacker.studio/blog/how-to-calculate-mrr-from-stripe Calculate monthly recurring revenue from Stripe the right way: yearly plans, quantities, discounts, trials, past due invoices, churn and expansion. Revenue Thu, 22 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/cookieless-analytics-without-a-cookie-banner https://indiehacker.studio/blog/cookieless-analytics-without-a-cookie-banner How cookieless web analytics work, what you give up compared to cookie-based tools, and what a small app actually needs to measure to make decisions. Analytics Thu, 22 Oct 2026 00:00:00 -0000 https://indiehacker.studio/blog/add-live-chat-to-a-saas-with-one-script https://indiehacker.studio/blog/add-live-chat-to-a-saas-with-one-script Add a live chat bubble, feedback and bug reports to your SaaS with one script tag, and keep support manageable when you are the only person answering. Support Thu, 22 Oct 2026 00:00:00 -0000